Shipping policy

hipping Policy

Order Processing
Orders are processed as quickly as possible. Processing times may vary depending on the products ordered and fulfillment location. You will receive an email confirmation when your order has shipped.

Shipping Rates
Shipping charges are calculated and displayed at checkout based on the items in your order and the applicable shipping method. Any available free-shipping offers will be automatically reflected at checkout.

Delivery Times
Estimated delivery times are provided at checkout when available. Delivery estimates begin after an order has been processed and are not guaranteed. Carrier delays, holidays, weather, and other circumstances outside our control may affect delivery times.

Orders with Multiple Products
Some Glow by SMRSGRL products are fulfilled from different locations. If your order contains products from more than one fulfillment location, your order may arrive in separate packages and at different times. You will not be charged additional shipping beyond the amount shown at checkout.

Tracking
When tracking information is available, it will be sent to the email address provided with your order.

Incorrect Shipping Addresses
Please review your shipping address carefully before submitting your order. If you notice an error, contact us as soon as possible at smmersgrl@gmail.com. Once an order has been processed or shipped, we may not be able to change the delivery address.

Lost, Delayed, or Damaged Packages
If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at smmersgrl@gmail.com with your order number so we can assist you.

Questions
For questions regarding your order or shipping, contact us at smmersgrl@gmail.com.